Program Manager

Job Type Full-time Description The International Code Council (ICC) is a not for profit membership association dedicated to building safety and fire prevention. The ICC develops the codes used to construct residential and commercial buildings and provides associated products and services in support of this mission. The ICC has four offices, based in Birmingham, Alabama; Country Club Hills, Illinois; Brea, California; and Washington, D.C. plus remote home-office staff. ICC Credentialing is responsible for development and administration of testing-related services, including internationally recognized certification program, a suite of contractor/trade examinations, and contract testing services. This division currently has a full-time staff of 12, led by the Vice-President. The Program Manager is responsible for facilitating development of examinations and examination items (questions) according to ICC departmental processes and psychometric standards. The Program Manager works closely with the larger ICC Credentialing department to provide these services, and reports to the Vice-President. POSITION RESPONSIBILITIES INCLUDE: Examination Development Committees (EDCs): Manage assigned EDCs consistently following uniform ICC departmental processes and psychometric standards. Work with the EDC Chair and the Credentialing management team toward recruitment of members, preparation of agenda, meeting notices, training of members, and posting of minutes. Monitor/report the quality of output and services provided by EDCs to management. Must be able to use and master item-banking software in real time during EDC meetings, primarily via web/teleconference but occasionally in person. Examination Quality Control: Ensure all assigned examinations and items follow ICC-established rules of style, format, and basic grammar. Monitor and provide periodic reports on the quality of exams which are assigned against quality goals as specified by management. Form Assembly: Assist as assigned to monitor the quality of forms which are assembled for assigned levels. Examination Performance: Monitor the quality of assigned examinations through use of examination administration reports, including item and scoring analyses. Document review of reports as required by departmental policy. Examination Validation Records: Develop and maintain examination validation and other records consistent with departmental policy. Provide quality reports for third-party accreditation. Client and Candidate Support: Represent ICC as called upon for assigned clients. Monitor quality of services provided to examination applicants by staff. Quality Assurance Reports: Provide written reports on the quality of examinations which are assigned in format and frequency as specified by departmental policy. Business Development. Monitor expenses of assigned EDCs. Present ICC services to Chapters and outside agencies as assigned. Program Administration. Provide reviews and reports on technical item challenges; keep documentation on assigned examinations and clients current. Research and Development. Assist with research and development of technical, administrative, and business systems as assigned by the Director. Perform other duties as assigned or requested when workload allows. Requirements EDUCATION AND ESSENTIAL SKILLS: Bachelor's degree in construction, engineering, architecture, measurement, computer sciences, or a related area preferred. Two to three years' experience in Education, Assessment, or the building safety industry preferred. Superior project management skills. Strong interpersonal skills with ability to interact effectively, efficiently, and professionally with individuals at all levels of the organization. Demonstrated skill in writing concise, logical, and grammatically correct letters and reports. Consistent attention to detail. Ability to inspire and motivate volunteers. Good public speaking skills. Strong collaboration skills with ability to work in a team environment. Ability to maintain positive attitude under stressful conditions. Must be proficient with computer software programs including Microsoft Office and be able to learn item-banking software and database programs. Physical Requirements: Must be able to travel up to 30% of the time. Ability to sit for extended periods while working at a computer or desk Occasional standing, walking, and reaching to access files or office supplies Manual dexterity for typing, filing, and handling office equipment Ability to lift and carry up to 20 pounds occasionally (e.g., office supplies, documents) Visual acuity to read printed and digital materials Auditory ability to communicate effectively in person and over the phone May need to climb stairs in multi-level office building Environmental Conditions: Must be able to work in standard office environment with artificial lighting and climate control Disclaimer: This description is not an exhaustive list of all responsibilities, duties, and skills required. The company reserves the right to change or add duties to this position as business needs require. International Code Council offers a competitive starting salary and comprehensive benefits package that includes paid vacation and sick time, health/dental/vision insurance, 401k with generous company match immediately vested, company paid basic life insurance, short-term and long-term disability coverage. Additional voluntary benefit offerings are available such as critical illness insurance, flexible spending accounts, and pet insurance.??? International Code Council provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, citizen status, religion, ancestry, national origin, age, disability, sex, marital status, military status, pregnancy, sexual orientation or any other basis prohibited by applicable federal, state or local employment laws or regulations in every location in which the company has facilities. Salary Description $75-90k