Job Description

Programme Support Analyst


  • Supporting the delivery of Customer Services change by providing high-quality programme and project support, reporting and controls

  • Creating a single, joined-up view of change activity across Customer Services to support effective decision-making

  • Hybrid role with 80% homeworking and 20% in Stratford-upon-Avon

    • About the role

    This is an exciting time to join NFU Mutual and be part of a newly created team. The Customer Process Centre of Excellence, within our evolving Customer Service Strategy and Change team, will centralise expertise, streamline end-to-end processes, and enhance customer experience while boosting our enterprise-wide collaboration. This is a fantastic opportunity to help shape the future of our business and make a real impact as we set the stage for ambitious growth. 


    We’re looking for a proactive and organised Programme Support Analy...

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