Project Administrator

The Project Administrator plays a pivotal role in ensuring an exceptional customer experience and fostering a positive work environment. This job manual outlines the responsibilities, expectations, and processes that the PA is accountable for.

Essential Functions:

Production:

• Ensure jobs meet or exceed Gross Margin expectations.
• Assist to recruit, hire, train, and manage Job-Site Supervisors and crews.
• Ensure all painters are properly on-boarded.
• Facilitate resolution of customer complaints and ensure crews meet customer expectations.
• Ensure customers have all information needed and be available to answer any questions so painters can focus on production.

Marketing:

• Facilitate the capture of project images before and after completion.

Quality Assurance:

• Verify Job-Site Supervisors’ daily updates and facilitate warranty work.
• Ensure Comp...