Job Description
Position Objective
Supervise, organize, and ensure the effective execution of all operational and administrative processes of the business (roofing, mitigation, renovations, PA, marketing, sales), ensuring clear communication between departments, optimal use of resources, schedule compliance, and an excellent customer experience.
Key Responsibilities & General Coordination
- Oversee the daily operations of roofing, mitigation, renovation, and other service projects.
- Ensure each project has an assigned crew, materials, and scheduled dates.
- Track all project phases: inspection, contract signing, scheduling, execution, payment collection, and project closure.
Communication & Follow-Up
- Coordinate with inside sales, sales representatives, and crews to ensure proper information flow.
- Follow up on open tickets, customer issues, and urgent situations.
- Keep the database updated with clear statuses and notes...
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