Job Description

Meet Our Team:

Pega Systems is seeking Client Success Journey Designers who partner with executives and product/delivery teams to design and realize measurable client outcomes. You will blend strategy, service design, strong negotiation, and storytelling to align stakeholders, shape outcome-led roadmaps, and guide squads from vision to value—ensuring adoption, satisfaction, and sustained impact.

Picture Yourself at Pega:


  • Co-design the client success journey—from vision to value —using the blueprints, journey maps, and testable value hypotheses as a Solution Designer.
  • Champion Pega Blueprint based Rapid Delivery
  • Deliver engagements to agreed client scope, timescales, budget, and quality metrics, as well as assisting clients to achieve the expected ROI.
  • Negotiate scope and priorities to protect outcomes while managing constraints; facilitate governance and issue resolution with senior stakeholders...

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