Job Description

Job Responsibilities:


· Provides technical expertise for pre-installation, installation, and closeout documentation of Commercial Services products, ensuring the systems function.


· Validate audit remediation effort matches customers expectation.


· Maintains competency in established area(s) of expertise through vendor and industry training. Liaison with manufacturers regarding product or applications upgrades.


· Gathers, and updates data pertaining to tools, resources, products, and applications on a regular basis.


· Develops and applies technology for customers’ use.


· Proactively develops innovative solutions and programs to enhance business opportunities. Provides active technical mentoring for the Sales, Solutions Engineering, and Delivery teams.


· Interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals, handle objections appropriately, and ...

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