PROJECT EXECUTIVE

Overview

• Support project coordination activities, including tracking tasks and updating project progress.
• Prepare project progress reports and follow up with internal teams and clients.
• Conduct 1st-level support for case escalation, follow-ups, and closure.
• Prepare case history reports, KPI reports, and other related documentation.
• Respond to customer inquiries/complaints, through email and phone.
• Coordinate resource/staff allocation for projects.
• Handle issuance of project quotations, CR documents, and invoice billing.
• Support project delivery activities based on Microsoft Sure Step methodology.
• Any other tasks assigned by management.

Qualifications

• Minimum Diploma/Degree in IT, Business, or related field.
• 1–2 years’ experience in project coordination/IT support (fresh graduates encouraged).
• Ability to communicate in Mandarin (spoken...