Job Description

EXPERIENCE:

+ Minimum 3 years’ experience as a project manager implementing technology-based projects.

+ Ability to effectively manage project delivery and collaborate with various technology partners and agile teams.

+ Experience in hybrid waterfall/agile environment. Working knowledge of JIRA is preferable.

+ Experience with Microsoft Project required.

+ Experience in contact center technology a benefit – call recording, routing, WFM, analytics, IVR, chat



FIELD OF
EXPERTISE:

+ Experience in working on multiple projects at the same time.

+ Good time management skills; ability to set priorities, adapt to team needs and meet deadlines.

+ Ability to communicate effectively at different levels within the organization.

+ Previous success working in a dynamic environment with the ability to adapt to changing priorities.

+ Fluent in technology and strong knowledge of project and s...

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