Project Manager - Digital Experience

Job Summary

CNS is seeking a results-driven and experienced Senior Project Manager to lead the delivery of a large-scale Digital Experience Managed Services engagement with a major UAE government entity. The initiative involves improving accessibility, usability and satisfaction across over 30 systems and 160 services aligning with government digital transformation goals, service excellence KPIs and accessibility standards (WCAG 2.1 AA).

Duties & Responsibilities

Project Leadership & Delivery

• Lead the full lifecycle of the digital managed services engagement from planning to execution.
• Oversee the implementation of user‑centric improvements across web portals, mobile apps and omnichannel digital touchpoints.
• Drive compliance with project timelines, resource plans and financial targets.

Team & Stakeholder Management

• Directly manage cross‑functional teams to ensure coordination across UX...