Project Manager, GBS Operations & Business Support

The Project Manager, RBS Operations & Business Support, works closely with SGS businesses at global, regional and local levels to interpret, design, develop and implement their Global Business Support (GBS) projects.  They provide proactive oversight and guidance to GBS centers on the most appropriate, effective and successful support operations aligned to business needs.  They also contribute to continuous improvements to GBS efficiencies and automation.

• Establishes close alliances and working relationships with GBS operations centers and all business lines (Natural Resources, Instruments & Equipment, Health & Nutrition, and Connectivity & Products).
• Works with global, regional and local business managers to understand their needs and goals in setting up remote staff support from a GBS location
• Assists with the development and documentation of new workflows, headcount estimates, training materials and oth...