Job Description
Key Responsibilities:
(specific key duties/responsibilities of position)Project Management
Manage high quality delivery of programs and services for assigned clients.
Manage each project on budget and to the timeline.
Successfully on-board each new project
Involve and prepare Senior Learning Managers, faculty, experts, and moderators as needed to deliver first class experiences.
Execute projects using HBP workflows and task management system.
Client Relationship Management
Serve as primary day-to-day point of contact for client engagements.
Develop and maintain a strong working relationship with the client’s day-to-day project manager and senior sponsors.
Manage scope creep and other program risks; anticipate and address issues before they occur.
Manages delivery of multiple solutions and services.
Identify additional business development opportunities and refer to the Relationship Manager.
Solution Implementation
Understands connection between business need with leadership development solution based on needs assessment results.
Engage thought leaders and moderators to deliver on design.
Ability to discuss pedagogy, curriculum, basic instructional design and links between learning objectives and selection of assets preferred.
Requirements: (education, experience, communication/organization skills, work environment, etc.)
7+ years of experience in client-facing project management in an educational environment or professional services firm.
Proven success managing complex projects on-time and on- or below-budget.
Strong organizational skills required. Ability to organize, prioritize, and meet competing deadlines with available resources.
Exceptional written and verbal communication skills.
Proficiency required with MS office products such as MS PowerPoint, Word, and Excel.
Experience with collaborative technologies such as WebEx and MS Teams
Strong business acumen skills. Relationship-oriented. Customer-focused. Willing to go the extra mile to delight clients.
Highly motivated and with excellent follow-through, multi-tasking, and problem-solving skills.
Strong interpersonal skills, team player, and comfort working across cultures with clients around the globe.
A genuine interest in adult education and management development fields.
Demonstrates responsibility in a self-directed manner.
What we offer
As a mission-driven global company, Harvard Business Publishing is committed to fostering a culture of inclusion, trust, and engagement where everyone is welcome, valued, respected, and feels they belong. In addition to a competitive compensation and benefits package, we offer meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays!
HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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