Job Description

Description

As a Project Manager - Implementation at MEDITECH, your role is to assist customers in meeting target dates of key milestones to ensure the successful go-LIVE of the MEDITECH Enterprise Health Record (EHR) system. 

As part of our Client Services team, your job would involve:

  • Ensuring a high level of communication between MEDITECH staff and their customers through regular project status calls and on site meetings
  • Interacting directly with executive and project management level customers (remotely and otherwise) to ensure project milestones are met
  • Acting as the primary contact for customer-escalated issues and help ensure the right resources are put in place to resolve issues
  • Creating a customer-specific project plan and helping to ensure customers meet deadlines on time in accordance with their identified implementation plan
  • Collaborating with customers and certified consulting firm project managers on project planning, defining organizational priorities, goals, and objectives
  • Overseeing high level, multi-division projects as needed
  • Engaging directly with C-level customer executives, as well as MEDITECH executives
  • Garnering support from other groups within MEDITECH
  • Exhibiting a thorough understanding of the customer's strategic direction, needs and organizational structure, and communicating that information to MEDITECH staff clearly and efficiently
  • Understanding MEDITECH's goals, solutions, and strategic initiatives in order to effectively communicate information to the customer
  • Taking initiative to foster collaboration and team building within the Project Manager group and offering new ideas for process improvement, etc.
  • Attending prospect/sales visits as needed either on-site or at MEDITECH with the sales team
  • Traveling 30-50% to sites within the United States and Canada (months may be less or more, depending on the workload) to attend on-site visits to each customer involving strategic planning sessions, kick-off visits, status visits, appropriate optimization visits, physician advisory meetings and executive steering committee, or other C-level meetings.
    • Requirements
  • PMP Certification and Project Management experience preferred, but not required
  • Basic understanding of software architecture and hardware requirements
  • Exceptional written and verbal communication skills
  • Strong interpersonal and collaboration skills
  • Proven presentation skills
  • Comfortable interacting with all levels of management
  • High level of initiative and ability to work with minimal supervision
  • Understanding of healthcare industry practices a plus, but not required 

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