Project Manager

Company: Developer Bazaar Technologies

Location: Indore

Department: Delivery & Operations

Experience: 3+ years (IT Services / Client Delivery)

🧭 Role Summary

We are hiring a Project Manager / Delivery Owner who takes complete ownership of project execution, client confidence, and delivery outcomes .

This role is not about coordination only — it is about accountability .

You will be responsible for on-time delivery, milestone execution, communication clarity, quality control, and client trust , without escalating daily issues to founders.

If you believe in ownership over excuses , clarity over chaos , and results over promises , this role is for you.

🎯 Core Responsibilities

1. Delivery Ownership & Milestone Control

• Own end-to-end project delivery with clear ETA commitment .
• Ensure all milestones are delivered on time and as planned .
• Prevent last-minute chaos through proactive planning and execution.
• Track progress daily and take corrective action early.
• Maintain complete project documentation from:
  • Project kickoff
  • Ongoing delivery
  • Change Requests (CR)

2. Client Communication & Trust Building

• Act as the single point of ownership for client communication.
• Lead all client calls with preparation, clarity, and confidence.
• Ensure no communication gaps and no surprises for the client.
• If a team member fails to respond, you must reply immediately on behalf of the company.
• Communicate risks, delays, or changes early and transparently .
• Never mislead — honesty and clarity are mandatory.

3. Execution Discipline & Team Coordination

• Identify risks, delays, and dependencies before they become problems .
• Escalate issues early with proposed solutions.
• Remove blockers actively to keep delivery on track.
• Run structured daily stand-ups and internal check-ins.
• Share daily internal status updates with management.
• Work closely with Team Leads to:
  • Understand resource availability
  • Plan workload efficiently
  • Ensure no developer is sitting idle
• Zero tolerance for procrastination — if it can be done today, it must be done today.

4. Quality & Release Management

• Ensure no untested or unstable builds are shared with clients.
• Deliver only stable, tested, and approved versions .
• Enforce quality standards across development and QA.
• Balance speed with quality — no compromises .
• Client satisfaction and delivery quality are your responsibility .

5. Leadership & Accountability

• Handle complete client onboarding and offboarding .
• Take responsibility for outcomes — never blame developers or QA .
• Own daily delivery challenges independently.
• Ensure founders are not involved in day-to-day project issues .
• Build discipline, accountability, and calm execution within the team.

6. Business Growth & CR Ownership

• Identify and propose Change Request (CR) opportunities proactively.
• Target minimum 30% CR value per project.
• Ensure CR scope, impact, documentation, and approvals are handled properly.
• Strengthen long-term client relationships to drive repeat business.

❌ Non-Negotiable: Not Acceptable

• Missing client or management updates.
• Hiding delays, issues, or risks.
• Providing unclear or misleading information.
• Blaming team members instead of managing delivery.
• Sending buggy or untested builds to clients.
• Procrastination in any form.
• Lying or misrepresentation — zero tolerance.
• Allowing milestones to slip without action or communication.

⭐ Additional Expectations

• Availability for urgent client discussions, including after hours or weekends when required.
• Milestone releases must strictly match the committed ETA.
• Maintain a calm, professional, and ownership-driven approach at all times.
• Build strong client trust — non-negotiable .

🧩 What We Look For

• Strong ownership and accountability mindset
• Excellent client communication and expectation management
• Ability to handle pressure without panic
• Structured thinking and execution discipline
• Problem-solver, not excuse-maker

🚀 Why Join Developer Bazaar Technologies

• High ownership role with real impact
• Direct responsibility for client success
• Founder-led, fast-growing IT services company
• Opportunity to build scalable delivery systems
• Growth based on performance, not tenure
• Earn commission on every approved Change Request