Project Manager - Middle East Upgrades

Overview

The Project Manager will lead the planning coordination and execution of TrakCare and IntelliCare upgrade projects across the Middle East. This role is responsible for managing the Services team ensuring project readiness and driving quality outcomes across a growing pipeline of upgrade and enhancement work. The Project Manager will play a key role in increasing delivery capacity aligning internal and customer stakeholders and ensuring that post-upgrade feature adoption is realised.

Responsibilities

• Manage the Services Team: Line manage lead and support the Services team delivering upgrades patches and configuration projects across TrakCare and IntelliCare environments.
• Own the Upgrade Pipeline: Maintain oversight of the full upgrade queue across all regional customers. Prioritise sequence and track progress against delivery plans.
• Ensure Project Readiness: Coordinate with customers Support Development and other stakeholder...