Job Description
The Managed Services Change Excellence (MSCE) team plays a pivotal role in enhancing client experience by overseeing and driving initiatives aimed at process improvement and technology implementation. Our professionals are responsible for managing change acceptance initiatives and programs, ensuring seamless transitions and the adoption of new processes and technologies throughout our clients’ organizations.
Essential Functions
Lead Program Initiatives: Drive Change Management Excellence efforts from start to finish, using an organized approach, and ensuring alignment to program impact.
Be An Advocate: Be aware of implementation concerns and highlight change in expected impact.
Work Independently: Be a self-starter who can work independently while coordinating and influencing team activities across various functions.
Embrace Innovation: Be open to adopting automation and Ar...
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