Project Manager – Salesforce & Integration Projects

We are hiring a Project Manager – Salesforce & Integration Projects for our client.

Role overview

We are hiring a Project Manager to drive client-facing Salesforce and integration deliveries across North America (NAM) and Europe (EUR). You will own end-to-end execution across Salesforce ecosystem programs and internal initiatives, bringing structure, momentum, governance, and clear client communication.

This role requires regular overlap with EST working hours to align with client teams.

What you will own

Delivery and program ownership

• Own end-to-end delivery of Salesforce ecosystem projects (Salesforce core, Agentforce, Data Cloud, MuleSoft) and internal initiatives
• Act as the primary point of contact for clients, ensuring clear, concise, and proactive communication
• Drive project planning and execution including project charters, kickoff decks, WBS, success criteria, risk and issue logs, and project closure
• Manage cross-functional teams including developers, QA, presales, and internal PMO stakeholders
• Ensure adherence to governance frameworks including agile ceremonies, reporting, and release management processes
• Track, monitor, and optimize project efforts, timelines, and budgets; escalate risks early with mitigation strategies
• Facilitate collaboration across tools such as Jira and Azure DevOps
• Champion continuous improvement in project management practices, introducing frameworks and automation to reduce reactive work
• Ensure high client satisfaction (CSAT) through proactive engagement and high-quality delivery
• Manage integration of multiple platforms with Salesforce to ensure seamless data and process flows

Required skills and experience

• 4 to 8 years of overall experience, with at least 3+ years in Salesforce or SaaS project management
• Excellent communication and stakeholder management skills with global clients
• Strong leadership, negotiation, problem-solving, and team motivation skills
• Ability to regularly work with EST time zone overlap
• Hands-on experience with project tracking and collaboration tools such as Jira, Azure DevOps, Confluence, or MS Project
• Solid understanding of Agile and Scrum practices
• Strong Salesforce ecosystem knowledge, including Salesforce clouds, release cycles, Agentforce, Data Cloud, MuleSoft, and Copado or other DevOps tools

Good-to-have capabilities

• Proactive and idea-driven approach with the ability to anticipate risks and suggest improvements
• PMP, PRINCE2, CSM, or equivalent project management certifications
• Experience managing integration projects across ERP, finance, or other cloud platforms
• Strong presentation and deck-building skills for leadership and client-facing sessions
• Familiarity with AI, automation, or PMO structuring practices

Who you should be

• Problem solver who creates clarity and resolves challenges proactively
• Consultant mindset with the ability to think strategically and deliver practical solutions
• Entrepreneurial owner who drives momentum even in ambiguous situations
• Influencer and leader who can rally teams and manage stakeholders under pressure
• Change driver focused on adoption and business outcomes, not just delivery
• Creative and adaptive, comfortable working in fast-changing environments
• Positive and driven with a strong client-first attitude
• Cognitively flexible and able to context-switch across projects and communicate clearly with U.S. clients in live discussions

Why this role

• Opportunity to work on global Salesforce and integration programs
• Direct exposure to clients across North America and Europe
• Collaborative and growth-oriented work culture
• Strong career growth and leadership opportunities

Location and work authorization

• Location: Mohali, India (Work from Office)
• Candidates must be legally eligible to work in India at the time of application

Equal opportunity statement

Our client is an Equal Opportunity Employer. Employment decisions are made without regard to race, religion, caste, color, gender, gender identity or expression, sexual orientation, age, disability, marital status, or any other status protected under applicable law in India.