Project Manager Senior

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Senior Program Manager

Job Title: Senior Program Manager

Contract Type: Full-time

Language Requirements: Bilingual (Spanish/English) - Native or fluent proficiency required

Position Summary

The Senior Program Manager / Engagement Partner will serve as the primary client-facing representative and trusted advisor, owning the end-to-end client relationship and program delivery for a major core banking platform implementation. This individual will manage all aspects of program governance, stakeholder engagement, risk management, and delivery assurance for this strategic, multi-year implementation delivered through Agile sprint-based methodologies.

This role requires a unique combination of banking domain expertise, program management excellence, executive presence, and the ability to navigate complex regulatory environments while maintaining strong collaborative relationships with both client stakeholders and technology partners. Deep understanding of various account types (Level 2, 3, and 4 accounts) and their regulatory implications is essential.

Key Responsibilities

Client Relationship Management (40%)

• Serve as the primary point of contact and trusted advisor to client project leadership and technical teams
• Build and maintain executive-level relationships with key stakeholders across client's technology and business organizations
• Provide strategic counsel on banking operations, regulatory compliance, and technology decisions
• Conduct regular business reviews, steering committee meetings, and executive briefings
• Proactively identify and address client concerns, managing expectations and maintaining high satisfaction levels
• Act as escalation point for all client issues, ensuring rapid resolution and clear communication
• Translate business requirements into actionable program deliverables
• Manage change control processes and scope discussions with client stakeholders

Program Delivery and Governance (35%)

• Own overall program planning, execution, and delivery across all workstreams using Agile methodologies
• Establish and maintain program governance structures, including steering committees, working groups, and status reporting
• Develop and manage integrated program plans covering implementation, migration, integration, and regulatory compliance activities delivered through sprint-based execution
• Drive accountability across delivery teams, platform vendors, and third-party partners in an Agile framework
• Manage program budget, resource allocation, and vendor relationships
• Ensure alignment between delivery commitments and platform capabilities
• Identify, assess, and mitigate program risks and issues
• Implement quality assurance processes and delivery excellence frameworks
• Track and report on program KPIs, milestone achievement, and SLA compliance

Banking & Regulatory Domain Leadership (15%)

• Leverage banking and payments industry experience to guide solution design and implementation decisions
• Demonstrate deep knowledge of various account types (Level 2, 3, and 4 accounts) and their operational and regulatory differences
• Understand and articulate Mexican financial regulatory requirements (FinTech law, CNBV, Banxico, SPEI) to technical teams
• Ensure solution design addresses regulatory compliance for Electronic Payment Fund Institution (IFPE) requirements across all supported account types
• Support preparation of regulatory documentation and approval processes with Mexican authorities
• Guide integration approaches for Mexican payment systems including SPEI, CoDi, and DIMO
• Bring best practices from previous core banking transformations

Stakeholder Management & Communication (10%)

• Facilitate effective communication across distributed teams across multiple geographies
• Present program status, risks, and recommendations to executive stakeholders
• Manage stakeholder expectations through transparent, proactive communication
• Coordinate across multiple client technology and business functions
• Navigate complex organizational structures and decision-making processes
• Build consensus and drive decision-making in ambiguous situations

Required Qualifications

• 10+ years of program/project management experience in financial services technology implementations
• 5+ years of direct experience in banking, payments, or core banking system implementations
• Proven track record managing large-scale ($5M+) technology transformation programs
• Experience with SaaS banking platforms or core banking system implementations
• Direct experience working with banking regulations and compliance requirements
• Demonstrated success managing complex client relationships at executive levels
• Experience leading distributed teams across multiple geographies and time zones

Banking & Payments Domain Knowledge

• Deep understanding of retail banking operations, account management, and transaction processing
• Knowledge of payment systems and clearing/settlement processes
• Familiarity with card processing, debit products, and digital banking channels
• Understanding of banking regulatory frameworks (Mexican experience highly preferred)
• Experience with IFPE regulations, SPEI, or Mexican financial technology landscape is a significant advantage

Technical & Methodological Competencies

• Strong understanding of modern cloud-based architectures and SaaS delivery models
• Experience with API-based integrations and microservices architectures
• Familiarity with data migration approaches and strategies
• Proven experience working in Agile frameworks with sprint-based delivery models
• Working knowledge of Scrum methodologies and DevOps practices
• Experience with ITIL or IT4IT frameworks for production support
• Understanding of security and compliance requirements (PCI-DSS, ISO 27001, SOC 2)

Language & Location Requirements

• Native or fluent bilingual proficiency in Spanish and English (written and verbal)
• Based in or willing to relocate to Mexico City
• Ability to travel domestically within Mexico (20-30%)
• Comfortable working with international teams across time zones

Preferred Qualifications

• Previous experience with major core banking platforms (Finastra, Temenos, Oracle FLEXCUBE, FIS, etc.)
• Direct experience implementing solutions for Mexican financial institutions or IFPEs
• Knowledge of CNBV and Banxico regulatory reporting requirements
• Experience managing programs for large retail or financial services organizations
• PMP, PgMP, or equivalent program management certification
• Previous experience as an engagement manager or client partner role
• MBA or equivalent advanced business degree

Leadership & Influence

• Executive presence with ability to command confidence of C-level stakeholders
• Strong leadership skills with ability to influence without direct authority
• Comfortable making decisions in ambiguous, fast-moving environments
• Ability to drive accountability and results across matrixed organizations

Communication & Relationship Building

• Exceptional communication skills with ability to tailor messages to different audiences
• Natural relationship builder who establishes trust quickly
• Skilled at managing difficult conversations and resolving conflicts
• Active listener who seeks to understand before being understood

Business Acumen & Strategic Thinking

• Commercial mindset with understanding of P&L accountability
• Strategic thinker who can balance long-term vision with short-term execution needs
• Ability to identify business risks and opportunities proactively
• Understanding of contract management, SLAs, and commercial terms

Delivery Excellence

• Results-oriented with proven ability to deliver complex programs on time and budget
• Detail-oriented with strong organizational and planning skills
• Comfortable operating in high-pressure, high-visibility environments
• Resilient and adaptable in the face of challenges and changes

Cultural Competence

• Experience working effectively across cultures
• Sensitivity to cultural differences in communication styles and business practices
• Ability to bridge cultural gaps and build cohesive multinational teams

Technical Program Manager

Job Title: Technical Program Manager (TPM)

Job Summary

We are seeking an experienced Technical Program Manager (TPM) with a strong software development and system architecture background to lead complex, cross-functional programs from concept through delivery. The ideal candidate excels at driving execution, managing risks and dependencies, and communicating effectively with both technical and business stakeholders.

Key Responsibilities

• Lead end-to-end delivery of large, complex technical programs involving multiple teams
• Translate business objectives into clear technical plans, milestones, and deliverables
• Drive program planning, execution, tracking, and reporting across engineering teams
• Identify, assess, and mitigate risks, issues, and dependencies proactively
• Coordinate dependencies across engineering, product, QA, DevOps, and external teams
• Facilitate architecture and design discussions; ensure alignment with technical standards
• Communicate program status, risks, and outcomes to senior leadership and stakeholders
• Ensure on-time, high-quality delivery while maintaining engineering best practices

Required Skills & Qualifications

• Strong background in software development and system architecture
• Proven experience managing complex, cross-functional technical programs
• Excellent skills in program planning, execution, and risk management
• Hands‑on understanding of SDLC, Agile/Scrum, and modern engineering practices
• Ability to manage multiple dependencies and drive alignment across teams
• Exceptional stakeholder communication and leadership skills

Preferred Qualifications

• Experience working with distributed or global engineering teams
• Familiarity with cloud platforms, APIs, microservices, and scalable systems
• Experience working in Agile / SAFe environments

Role Summary

The Lead Technical Program Manager will drive complex, cross‑functional initiatives focused on platform modernization, service integration, and enhancing the employee experience. The role involves close collaboration with Engineering, Product, and Operations teams to ensure successful delivery of strategic technology programs.

Role and Responsibilities

• Provide leadership and accountability for large-scale, multi-workstream projects ensuring alignment with business and technology strategies.
• Drive end-to-end delivery across multiple workstreams, facilitating collaboration, managing dependencies, and proactively mitigating risks and roadblocks.
• Partner with product management, developers, and stakeholders to identify data and functional requirements for new or enhanced systems.
• Define and deliver high-quality business and functional requirements to guide design, development, testing, and implementation.
• Manage project lifecycle activities including design, testing, deployment, and change management.
• Coordinate and participate in reviews, revisions, testing, documentation, and communication of product enhancements and new business opportunities.
• Ensure timely delivery of project milestones, including user testing and stakeholder communication.
• Coordinate stakeholder engagement and communication—providing regular updates, leading reviews, and ensuring transparent reporting of progress and outcomes.
• Prepare and deliver documentation, business and technical presentations, and product demos to cross‑functional teams.

Must Have – Technical Competencies:

• Experience leading complex, cross‑functional technical programs within an enterprise environment.
• Strong understanding of platform modernization, systems integration, and scalable technology environments.
• Ability to translate business needs into clear technical requirements and structured delivery plans.
• Hands‑on experience working with engineering, product, and operations teams to ensure alignment and delivery success.
• Strong background in Agile and/or hybrid delivery methodologies.

Must Have – Behavioral Competencies

• Excellent communication skills with the ability to convey technical concepts to diverse audiences.
• Strong stakeholder management and influencing skills across multiple organizational levels.
• Proactive approach to problem‑solving, risk identification, and mitigation.
• High degree of ownership, accountability, and comfort working through ambiguity.
• Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.

Role : Technical Program Manager

Location : CDMX ( onsite )

Years of Experience : 6+ years

COE LEADER for Project Management SAP

COE LEADER FOR Project Management

OBJETIVO DEL ROL:

COMPETENCIAS REQUERIDAS

COMPETENCIAS DESEABLES

EDUCACIÓN Y CERTIFICACIONES

REPORTES Y COLABORACIONES

RESPONSABILIDADES PRINCIPALES

GameChange Solar is one of the fastest growing, most dynamic companies in the booming solar industry. We are a leader in the solar racking and tracker industry with a dynamic and driven team passionate about changing the game in solar. Our products are designed to be the fastest installing and most cost-effective in the industry.

We are looking to hire a Project Manager with minimum 3-5 years’ experience in supply chain operations. As a fast-growing company, this role offers an opportunity to manage a wide array of operations and project management related tasks with the potential for upward mobility within the company. The candidate must be well versed in large scale utility and distributed generation solar installations. We offer a solid base with large bonus upside for exceptional performance.

Project Manager Responsibilities include but will not be limited to:

• Maintain daily communication and be single point of contact for all customer concerns.
• Provide customer solutions before, during and post installation.
• Daily System and data maintenance for assigned projects.
• Build and maintain daily project schedule, including internal timelines to maintain project fulfillment.
• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
• Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
• Establish and maintain relationships with relevant client stakeholders, providing day‑to‑day contact on project status and changes
• Drive value creation
• Utilize Continuous Improvement Principles to improve business processes and reduce total cost.
• Lead root cause analysis relating to late deliveries or product deficiencies.
• Regular interface with customers and vendors relating to achieving and exceeding their expectations.
• Travel for key customer visits and construction site visits

Project Manager Skills and Education:

• Bachelor's Degree minimum required in logistics, supply chain, or project management
• Minimum 3-5 years’ experience in supply chain operations.
• Experience managing multiple projects simultaneously.
• Excellent leadership, problem solving, team development, and critical thinking skills.
• High level of integrity with strong emphasis on making and meeting commitments.
• High sense of urgency with the ability to delegate and prioritize to meet required deadlines.
• Excellent verbal and written communication skills.
• Understanding of construction contracts and construction contract administration.
• Strong computer software skills: Microsoft Office applications, 3d Files (CAD etc.), Other applications as required.
• Lead root cause analysis relating to any late deliveries to our customers
• Ensure shipping budget are done on time.