Project Manager

Role Purpose

We are seeking a Project Manager / Business Analyst to lead cross-functional workflow improvement initiatives across the organization.

Reporting to the Director of Software Engineering and AI Solutions, this role combines business analysis, structured project delivery, and operational execution. The focus is on diagnosing inefficiencies, defining requirements, coordinating implementation of technology-enabled solutions, and ensuring measurable operational impact.

This is a delivery-oriented role with clear accountability for outcomes.

Key Responsibilities

1. Business Analysis & Process Design

• Lead end-to-end process discovery across departments
  
• Conduct structured workflow analysis (current state / future state)
  
• Identify bottlenecks, redundancies, and improvement opportunities
  
• Translate business needs into clear requirements and solution specifications
  
• Design optimized processe...