Project Manager

Role Purpose
We are seeking a Project Manager / Business Analyst to lead cross-functional workflow improvement initiatives across the organization.
Reporting to the Director of Software Engineering and AI Solutions, this role combines business analysis, structured project delivery, and operational execution. The focus is on diagnosing inefficiencies, defining requirements, coordinating implementation of technology-enabled solutions, and ensuring measurable operational impact.
This is a delivery-oriented role with clear accountability for outcomes.
Key Responsibilities
Business Analysis & Process Design
Lead end-to-end process discovery across departments
Conduct structured workflow analysis (current state / future state)
Identify bottlenecks, redundancies, and improvement opportunities
Translate business needs into clear requirements and solution specifications
Design optimized processes supported by digital tools and automation
Project Management & Imp...