Job Description
Overview
Lead automation projects from start to finish, ensuring smooth delivery, client satisfaction, and team efficiency.
Key Responsibilities
- Manage automation projects end-to-end (planning, tracking, risk management, deployment).
- Supervise coordinators and junior staff, balancing workloads and providing guidance.
- Act as main client contact, run status updates, and manage scope changes.
- Ensure delivery standards, governance, and best practices are followed.
- Support pre-sales with estimates and identify automation opportunities.
- Track KPIs, prepare reports, and maintain documentation.
- Drive continuous improvement and contribute to automation roadmap.
Qualifications
- Bachelor’s degree or equivalent experience in IT/Business/Engineering.
- 2–3 years in automation delivery or IT project coordination.
- Experience supervising junior team members.
- Str...
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