Job Description
Job Description
Scope of Responsibilities
Overall O&M Management
The Service Manager shall manage 24×7 O&M operations for:
ICCC facility and integrated applications
City surveillance field infrastructure
Data Center (IT and facility systems)
Electrical, power, and ELV systems
Shall lead and supervise L1/L2/L3 technical teams deployed at ICCC, Data Center, and field locations
Shall ensure compliance with contractual SLAs, KPIs, and O&M obligations
Leading ICCC & Data Center Operations Team
Plan and monitor preventive and corrective maintenance activities
City Surveillance & Field Infrastructure Monitoring
Shall Be Responsible For O&M Of
IP cameras, Public Address System and Emergency Call Box ,VMD , Env Sensor poles, mounts, junction boxes
OFC backbone and last-mile connectivity
Scope of Responsibilities
Overall O&M Management
The Service Manager shall manage 24×7 O&M operations for:
ICCC facility and integrated applications
City surveillance field infrastructure
Data Center (IT and facility systems)
Electrical, power, and ELV systems
Shall lead and supervise L1/L2/L3 technical teams deployed at ICCC, Data Center, and field locations
Shall ensure compliance with contractual SLAs, KPIs, and O&M obligations
Leading ICCC & Data Center Operations Team
Plan and monitor preventive and corrective maintenance activities
City Surveillance & Field Infrastructure Monitoring
Shall Be Responsible For O&M Of
IP cameras, Public Address System and Emergency Call Box ,VMD , Env Sensor poles, mounts, junction boxes
OFC backbone and last-mile connectivity
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