Job Description

Business Performance and Management

  • Handle any systems related issues and provide solution and work arounds.
  • Escalate to Team Manager/Unit Manager/IT Support to resolve issues
  • Plan and manage internal and external project communications, ensuring effective exchange of project information and deliverables.
  • Ensure projects / system enhancement deploy within timeline.
  • Quarterly/yearly review of Access Matrix - CAF, Cardlink, eTP, etc
  • Assisting users in raising ITSR- PC problem, installation, create new system access Id and delete Id for resigned or transfered staff etc.
  • Quarterly/yearly review of UCR fixed assets and submissions
  • Assist Team Supervisor in managing fixed assets for UCR in MUAB (Collecting/Inventory storing & management/ recording/ compiling all the used/unused assets ie PCs, Monitors, printers etc)
  • Preparing submission documents for purchasing hardware/software/peripherals ...

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