Req ID:504246
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Job Title (Job Code):
Project Product Introduction Manager, Pr PI M (IN-PI-03_002)
PURPOSE OF THE JOB :-
Manage the overall Project PI activities and in particular Reliability Growth to achieve Warranty closure. Supports the Project Manager & Warranty Customer Site Manager in representing the project in all Product Introduction-related matters towards the customer. Represents the PI function within the Project Core Team and in front of the customer. ORGANISATION :-
Organisation structure (job belongs to..)
Product Introduction Management of Site, Country, Cluster, Region or Platform
Reports directly to:
Head of PI Region / Cluster / Country / Site / Platform
Other reporting to:
Project Manager within project organization
Direct reports:
PI Customer Site Manager during the project
Network & Links
Internal
Project Manager, Core Team membersParticipating Units and/or Subsystem ManagersPI Customer Site teamPI Support teamRAMS teamProject Engineering teamQuality team (mainly PrQSM and SQ)Installation and Test & Commissioning teamInternal Supplier representatives (Components/PU)Sourcing and Contract ManagerIntegrated Service Readiness (ISR)Maintenance/Service team (if Alstom)Global System representatives (if applicable) External
Customer project representativesCustomer site teamCustomer maintenance team (if not Alstom)External Suppliers Key accountabilities:
Part of Project Core Team in all applicable Product Introduction deliveries & execution/activities, from the start of the project (D1).Ensures that PI processes & instructions are implemented, communicated, used and supported in the project (internally & externally including customer). Be formalized in Warranty/PI Management PlanEnsures that sufficient and adequately skilled resources are available to produce the PI deliverablesManage the full Project Warranty Work PackageManage Reliability Growth with customer and internally (Kx, Field Modifications, …) to achieve the contractual Reliability target (ensure that delivered products receives agreed rectification)Ensures that field experience and field-data (REX) is captured & feed-back to the project/organization in accordance with the PI processes during start-up, design, realization (manufacturing) and field support phasesEnsures that all PI related deliverables (during project reviews / DFQ) are performed in a timely manner and delivered in accordance with contract & PI standards, through planning, communication (report to Project Core Team) and controlEstablish the strategy and mobilization plan for commissioning & warranty period (including the clear definition and agreement for the use of the customer’s infrastructure)Ensure adequacy of customer infrastructure to support PI intervention & activitiesImplement a incident management process to follow-up NCR’s/8D with QualityEnsure closure of Open Items, the field modification/retrofits and reporting on sameManage project dedicated PI staffEnsure appropriate internal and external audits and assessmentsEnsure respect of AZDP and Customer EHS requirements for all Customer Site activities with the support of EHS team representativesCoordinate Obsolescence management for proper evaluation of last time by end spart parts (applicable for DIS)Ensures adequacy of supplier commitment with contractual warranty requirementsEnsures supplier charge-back agreement and execution"Identify potential additional Services sales opportunities arising during warranty period Performance measurements:
Achievement of contractual reliability (milestone) targetsAchievement of contractual availability (milestone) targetsAchievement of end of general contractual warranty on timeAdherence to Warranty BudgetContainment and solution of K1S/K2/K3 issues on timeFQA Gate Review GO on timeAudit results (internal and external)Customer satisfaction survey result MAIN REQUIRED COMPETENCES
Educational Requirements
Mandatory:
(Post) Graduate in Engineering or Industrial (Internal Graduation (“cadre interne” in F) is acceptable)Internal EHS trainingEnglish Desirable:
Master’s degree in Engineering
Experience
Mandatory:
Project Execution (technical/industrial)Team managementProduct knowledgeEHS knowledge/exposureData analytics Desirable:
Railway Safety/Product liabilityField ExperienceRAMProblem Solving skillsEngineering knowledgeDFQ, Quality and Audit skillsCustomer contactContract management You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!
Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.
Job Type:Experienced
Job Segment: Project Manager, Manager, Technology, Management