Project Support Specialist

Summary:

We are seeking a skilled Project Support Specialist to support sales teams, customers, and installers by providing system design solutions, technical guidance, and troubleshooting expertise. This role involves assisting with project execution by resolving field issues, and delivering both remote and onsite support for the installation, programming, and operation of Mircom systems. The ideal candidate will be proactive, customer-focused, and able to work extended hours when needed to ensure timely issue resolution. 

The Project Support Specialist will support the following states: Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York, New Jersey, Ohio, West Virginia, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, South Carolina, Georgia, Alabama, Florida, Wisconsin, Illinois, Mississippi, Michigan, Indiana, Kentucky, and Tennessee. The successful candidate must reside within the indicated territory.