Project Technical Lead

About Nokia

Join us in creating the technology that helps the world act together.

We are a B2B technology innovation leader, pioneering networks that sense, think and act™, putting the world’s people, machines and devices in sync to create a more sustainable, productive and accessible future.

About the Business Group

A robust digital backbone is the unsung hero of modern life, underpinning everything from daily interactions to cloud computing and critical infrastructure.

The Network Infrastructure team is passionate about pushing the boundaries of what's possible in networking, tackling the toughest challenges and delivering innovative solutions.

We deliver trusted, purpose-built IP, optical, fixed, and data center solutions that power the internet, drive the global economy, and support the mission-critical industries that keep the world running.

Description:

The Project Technical Lead, will focus on the technical success of medium-complexity projects, overseeing all phases from pre-sales to operations and customer care. This role involves defining project requirements, managing the bill of materials, and developing technical plans in association with project managers. Mentor technical teams during implementation, troubleshoots complex issues, and facilitates a smooth transition to operations. Building strong relationships with senior customer teams is essential, along with providing expert guidance and ensuring that project objectives are met while maintaining credibility for Nokia's solutions.

Your responsibilities

• Lead and Coordinate Deliverables: Drive high-quality outputs by setting performance standards and ensuring delivery excellence across teams.
• Act as Subject Matter Expert: Serve as the go-to expert within the team or organization, offering guidance and sharing best practices.
• Advanced Technical Troubleshooting: Perform in-depth system-level diagnostics, including tracing, debugging, and protocol analysis.
• Issue Resolution & Collaboration: Identify, reproduce, and escalate defects while working closely with product support for timely fixes.
• Handle Complex Technical Scenarios: Lead resolution efforts for intricate issues such as software upgrades, audits, and multi-vendor challenges.
• Root Cause Analysis & Reporting: Lead RCA activities and deliver comprehensive analysis reports to improve system stability.
• Early Phase Technical Support: Provide expertise during new product phases, including releases, pilots, and early-stage projects.
• Knowledge Management & Training: Develop and review technical documentation, deliver internal and customer training, and promote knowledge sharing.

Your skills and experience

You-Have:

• 8–15+ years of industry experience, including 5+ years of hands-on design, implementation, and migration of large-scale IP/MPLS networks.
• Deep technical expertise in IP/MPLS architectures, BNG solutions, routing/switching protocols (BGP, OSPF, ISIS, Segment Routing), and L2/L3 VPNs (VPLS, EVPN, VxLAN).
• Strong hands-on experience with network troubleshooting, internetworking, and integration of IP and cloud network infrastructure.
• Proficiency with Linux systems (Red Hat, CentOS, Debian) and virtualization/cloud technologies like OpenStack, SDN/NFV, Linux containers.
• Solid project and crisis management skills, with a process-driven approach and the ability to multitask under pressure.
• Excellent communication and stakeholder management capabilities, with strong analytical skills to handle complex situations.

Nice-To-Have

• Good understanding of Intel platform architecture, including CPU micro-architecture, memory, I/O, and virtualization advancements