Job Description
· Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence
· Assessing customers’ needs by writing and updating support plans
· Being a first point of call to receive and direct all customer queries
· Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity
· Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment
and education
· Handling occasional emergency situations
· Keeping accurate and high-quality written records
Skills and experiences:
· Experience of working with adults who have experienced homelessness
· Enthusiastic and flexible with a strong “can-do” attitude
· Ability to work as part of a team and on o...
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