Job Description

As Property Administrator (Reactive Maintenance), you play a key role in the team, working as the first point of contact for our Area Business Managers, General Managers and Property Manager, as well as our contractors, handling calls and dealing with any queries on maintenance jobs required across the business 

Your day-to-day activities will include:

  • Handling calls from our pubs, inns & hotels as well our PMs, GMs & ABMs.

  • Dealing with queries quickly and efficiently

  • Logging jobs on our maintenance portal ‘Access Maintain’ and ensuring they are attended to within given timescales and follow call up with contractors as appropriate

  • Ensuring our pubs, inns & hotels are updated on all jobs via courtesy calls and emails with updates on reactive, planned and quoted jobs

  • Sending weekly reports to contractors to ensure jobs are completed in a timely manner and that they adhere to key performance targets, with a particular...

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