Job Description

Position: Property Management Virtual Assistant

Location: Central Luzon

Work setup & shift: Remote | Day Shift

What's in it for you?

Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)

Employee Referral Program

Work Life Balance

Your Role

As an Property Management Virtual Assistant, you are responsible for:

TENANT COMMUNICATION & SUPPORT

  • Monitor the PME inbox and action all non-urgent tenant emails within agreed timeframes.
  • Respond to maintenance enquiries, general questions, and follow-up requests.
  • Send arrears reminders, bulk schedule routine inspections, and add lease renewals into the system quarterly.
  • Prepare outgoing tenant notices (Form 9, Form 11, Form 13) for Property Manager review.
  • Assist with tenant onboarding emails, welcome packs, and general updates.
  • Update PME notes after every interaction to ensure accurate fi...

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