Company Information
At Advarra, we are passionate about making a difference in the world of clinical research and advancing human health. With a rich history rooted in ethical review services combined with innovative technology solutions and deep industry expertise, we are at the forefront of industry change. A market leader and pioneer, Advarra breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.
Company Culture
Our employees are the heart of Advarra. They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives.
At Advarra, we seek to foster an inclusive and collaborative environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; we are committed to creating a workplace where each employee is not only valued but empowered to thrive and make a meaningful impact.
Job Duties & Responsibilities
Knowledge Base Management:
Clean up current state of Advarra’s knowledge base within our proposal content management system, ensuring the most up-to-date content is included in each category and subcategory.Engage with SMEs regularly to maintain and update knowledge base language and set up and monitor a regular, automated review cycle within our proposal content management system for the SMEs.Review completed projects for inclusion, categorization, and tagging in the proposal content management library.Assist the proposals team with setting up templates and maintaining proposal language within our proposal content management system.Maintain the proposal content management system SME list.Maintain the proposal content management system users list and remove/add users as needed, including engaging with Advarra IT as required.Act as proposal content management system SME Vendor Assessments
Pick up vendor assessment requests from the Sales Support Request queue in Salesforce.Engage with Client Executive and/or Strategic Services/Solution Directors to determine scope and due date for each assessment and to gain access to online portal, if required for assessment.Import assessments into the proposal content management system and, using proposal content and your own knowledge of Advarra products and services, determine initial responses for assessment questions.As needed, adjust the assessment layout or file type to optimize Loopio performance.Assign, via the proposal content management system, assessment answers to appropriate SMEs for review and engage with SMEs as needed to finish the project by the due date.Export the completed assessment, format and proofread, and return to Client Executive and/or Strategic Services/Solution Director for dissemination to the client.May include upload or copy/paste into portal and portal submissionAdditional proposal- or assessment-related duties as assigned. Location
This role is open to candidates working remotely in Bengaluru, India (Hybrid.)
Basic Qualifications
2+ years experience using database software and online portals to respond to assessmentsIntermediate knowledge of Microsoft Office suite (Word, Excel, PowerPoint) and working with PDFs Preferred Qualifications
Content library management experience (Loopio experience preferred)Experience handling large vendor assessments under tight deadlinesBasic knowledge of clinical trials and/or the healthcare or medical research industryAbility to organize and categorize large volumes of informationAbility to work with a diverse group of SMEsAttention to detailKnowledge of English language and grammarGood written and oral communicationFlexible time zone availability; preference is to align portion of day with time zone Physical and Mental Requirements
Sit or stand for extended periods of time at stationary workstationRegularly carry, raise, and lower objects of up to 10 Lbs.Learn and comprehend basic instructionsFocus and attention to tasks and responsibilitiesVerbal communication; listening and understanding, responding, and speaking Advarra is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by central, state, or local law. Advarra provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Advarra takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment.