Job Description

(Protege) Solutions Engineer - Putrajaya

Responsibilities

  • Work closely with team members to promptly handle and resolve issue
  • Attend in-person client meetings. to investigate and troubleshoot reported issues.
  • Maintain a comprehensive knowledge base of troubleshooting records
  • Perform daily system health check, monitoring and recommend efficiency improvements
  • Conduct monthly client meetings and present on preventive maintenance findings
  • Assist with technical client inquiries and engage in project solutions delivery
  • Implement and test solutions based on customer requirements.
  • Update project status to the Solution Delivery team regularly.

Job Requirements

  • Bachelor's degree in IT, Computer Science, or Software Engineering is required.
  • Fresh graduates are encouraged to apply.
  • Comprehensive understanding of the application development life c...

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