Job Description

The DSE Operations Specialist is a resource with in-depth account knowledge and is responsible for strengthening provider engagement and enhancing quality. This role will develop effective provider relationships that enhance Health first's reputation as a trusted partner and supports administrative ease.

Duties/Responsibilities:


• Will be the primary point of contact for all delegated entities with regards to onboarding/credentialing providers. Responsible for the resolution of all issues, including those identified by the provider, and those identified internally that impact the physician.


• Schedules regular meetings with assigned delegated entities to identify and trouble shoot issues. Trains/educates entities regarding the onboarding delegated process.


• Responsible for investigations to ensure online Provider directory is updated and accurate. Makes all changes necessary to ensure the directory is at all times accurate.


• Conf...

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