Provider Intake Specialist

Patient Intake Coordinator (ABA Autism Care)

Overview

The Patient Intake Coordinator is the first point of contact for families seeking Autism care services. This role plays a critical part in creating a positive first experience by conducting intake screenings, gathering required information, and guiding families through the early stages of the care journey. The ideal candidate is empathetic, highly organized, fluent in English, and experienced in Applied Behavioral Analysis (ABA) therapy environments.

This position requires comfort with high call volumes, detailed data entry, and consistent use of CRM systems such as Salesforce.

Key Responsibilities

• Make prompt outbound calls to prospective families after online inquiries.
• Conduct intake screenings to collect missing information and assess eligibility.
• Provide empathetic, professional support while building trust with families from the first interacti...