Job Description

**Resp & Qualifications**

We are looking for an experienced professional in the greater Baltimore/Washington metropolitan area who is willing and able to work in a hybrid model. The incumbent will be expected to work a portion of their week from home and a portion of their week at a CareFirst location based on business needs and work activities/deliverables that week.

**PURPOSE:**
This role enables a seamless provider experience serving as a primary liaison with stakeholders within Health Services and across the company. Provides communication, education, issue/dispute resolution and support of managing all of CareFirst's contracted in-network providers including independent professional practices, health systems, hospitals, and ancillary providers across all lines of business.

**ESSENTIAL FUNCTIONS:**

**RELATIONSHIP MANAGEMENT:**

+ Establishes and maintains relationships with providers and key stakeholders, by ensuring regular communica...

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