PSA Engineer Distribution ADMS

Role / Job Title:PSA Engineer Distribution_ADMSWork Location:Edinburgh / Remote (Hybrid)The RolePSA Engineer ADMSYour Responsibilities:

• The PSA Engineer will be responsible for meeting business objectives by developing practical and innovative ways to identify and meet goals, coordinating with cross-functional teams and driving closure on customer issues raised on ADMS & AEMS products.
• Responsible for addressing customer issues and concerns with ADMS applications such as SCADA, DMS, OMS, etc.
• Troubleshoot and resolve defects within the ADMS platform in a timely and effective manner.
• Collaborate with internal teams and vendors to investigate, diagnose, and resolve any issues impacting system performance or functionality.
• Provide ongoing support for defect management and work on root cause analysis to prevent future issues.
• Run scripts for FAT, SAT testing, and perform post-analysis, investigation, and categorisation of...