Job Description
About the role
The PSO Manager leads a global team of technical and consulting professionals delivering Zoom’s Customer Experience solutions—including Contact Center, WFM, QM, AI Expert Assist, and Virtual Agent. This role is responsible for ensuring delivery excellence, scaling our implem...
The PSO Manager leads a global team of technical and consulting professionals delivering Zoom’s Customer Experience solutions—including Contact Center, WFM, QM, AI Expert Assist, and Virtual Agent. This role is responsible for ensuring delivery excellence, scaling our implem...
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