PT Track Side Customer Service Representative (Racing Electronics)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with Racing Electronics on-location vending set up, opening, operation and closing.
• Ensure proper procedures and policies are followed before, during and after event.
• Sales: includes interacting with customers, making recommendations for product sales, and promoting merchandise based on customer needs.
• Provide technical support for track sales and rental radio/equipment.
• Engage with fans/customers; answer questions and address any customer concerns regarding products, radio programming, etc.
• Trouble shoot equipment issues; diagnose and correct issues with the ultimate goal of customer satisfaction.
• Provide the highest level of customer service to all customers, including sales, equipment distribution, and returns.
• Travel: Work is performed on location at NASCAR events. Company provides all travel accommodations.

QUALIFICATIONS