Job Description
Job Description
- Supervise the Public Area team, ensuring all guest‑facing spaces meet Fairmont’s luxury cleanliness and presentation standards
- Conduct detailed inspections of lobbies, corridors, restrooms, spa areas, and public lounges to guarantee flawless appearance
- Support the Housekeeping Manager in coordinating daily schedules, priorities, and service expectations
- Lead by example, maintaining a polished, professional presence throughout the hotel
- Ensure timely completion of cleaning assignments, managing productivity and service flow
- Provide coaching, guidance, and on‑the‑job training to Public Area Attendants
- Respond promptly to guest requests, ensuring warm, anticipatory, and personalised service
- Collaborate with Front Office, Guest Relations, Engineering, and Spa teams to support seamless operations
- Monitor stock levels, equipment, and cleaning supplies, ensuring efficient usage and replenishment
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