Job Description

Key Responsibilities

  • Handle inbound customer interactions for international processes
  • Resolve customer queries efficiently while maintaining service quality
  • Communicate clearly and professionally with international customers
  • Follow process guidelines and compliance standards
  • Collaborate with internal teams to ensure smooth operations
  • Maintain accurate records of customer interactions
  • Meet defined performance and quality metrics

Skills Required
Customer Support, Technical Troubleshooting, Problem Solving, Active Listening, Time Management, crm software

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