Job Description

  • PF & Gratuity included
  • Medical coverage included

    • About Our Client

    This is an opportunity to work with a large organization specializing in the Technology and Telecoms industry. The company focuses on delivering high-quality services and innovative solutions to meet its business objectives.

    Job Description

    Role: eCom Technical QA Lead/ManagerQualification: with min. experience of 8-12 years as QA Manager in eCom Frameworks like SAP Hybris Commerce (must have) , Magento, AEM, Shopify etc.Responsibilities

    - Requires working with the business/operation stakeholder to understand new feature/offer/promotions requests

    - Analysis of the Business Problems & Solution design

    - Understand and correctly use the company ecommerce Platform to support business stakeholders

    - Creating and maintaining listings of Issues/Bugs of eCom Platform

    - Validation the existing product online is listed properly with correct data, images & offers.

    - Coordinate & Streamline tasks with QA/Ops team

    - Facilitate tech team / feature PM/ Delivery manager for any support from QA perspective

    - Work with L1/L2 & Third party support Team for the bugs reporting & resolution

    - Maintain process and procedure documents for this role

    - Team Leadership: Manage, mentor, and lead QA team members to ensure effective test execution and professional development

    - Analyzing users stories and/use cases/requirements for validity and feasibility

    - Quality Assurance: Ensure that all features of e-commerce platform meet defined quality, performance, and security standards

    - Testing Execution: Oversee all testing phases, including system, integration, user acceptance (UAT), and performance testing

    o Will be responsible for end to end execution of eCom Projects Testing

    o Offer Validation & Testing

    o New Product Launch & Testing

    o UI/UX Improvement & testing

    o Execute all levels of UATs & work on test cases- Defect Management: Lead the defect triage process, ensuring timely resolution of issues across different environments.

    - Root Cause Analysis: Perform thorough root cause analysis for defects and production issues to prevent recurrence.

    - Collaboration: Work closely with development, product, and business teams to gather requirements, define test coverage, and integrate quality practices into the development lifecycle

    - Knowledge of eCom Frameworks like Hybris (must have), AEM, Magento, Shopify

    - Handle the day-to-day volumes of the assigned tasks and complete with high quality

    - Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely.

    - Maintain records of day-to-day work by updating trackers to reflect work done

    - Sense of ownership and pride in your performance and its impact success

  • - Critical thinker and problem-solving skills

    • The Successful Applicant

    A successful QA Lead/Manager should have:

  • Proficiency in SAP Hybris Commerce and QA processes.
  • Strong technical knowledge of testing tools and frameworks.
  • Experience in managing QA teams and ensuring high-quality deliverables.
  • Excellent problem-solving skills and an eye for detail.
  • Ability to work effectively in a fast-paced environment in the Technology & Telecoms industry.
  • Strong communication and collaboration skills to work with cross-functional teams.

    • Apply for this Position

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