Job Description
- Minimum of 34 years of experience as a Quality Assurance Manager
- Background in a Healthcare BPO organization is a strong advantage
- In-depth knowledge of quality improvement methodologies such as Kaizen, Lean Six Sigma, FMEA, and other process enhancement tools
- Experience in managing a team of 68 team members
- Demonstrated success in driving process improvements to enhance quality performance
Preferred Qualifications:
- Six Sigma certification from a recognized institution
- Previous experience in the Revenue Cycle Management (RCM) industry
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