Qa Manual – Laboratory System Testing – Medtech

Experteer OverviewIn this role you ensure the reliable functioning and correct usage of our Sales Systems, from CRM to CI and scheduling tools. You will audit workflows, define usage standards, and teach best practices across sales teams. You'll analyze data deviations, drive QA improvements, and partner with enablement to refine playbooks. Your work helps reduce system issues, accelerates ramp-up, and improves data quality in a fast-growing SaaS environment.

Compensaciones / Beneficios

• Audit SDR & AE workflows to ensure adherence to playbooks and lead/deal handling rules
• Define and monitor correct usage of prospecting and CRM tools;
  
  flag inconsistencies
• Analyze trends in deviations and provide actionable insights to Sales Managers and SOPs team
• Identify and escalate data issues including duplicates, missing fields, invalid contacts, and incorrect lead dispositions
• Resolve system-related requests from sales teams <...