Job Description
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Job Title and Location
Quality Analyst – LoansOne • Location: Eastwood, Quezon City (office-based)
Employment Type
Full-time, permanent
Role Summary
The Quality Analyst is responsible for overseeing and driving the quality, compliance, and risk management framework across the LoansOne loan processing function. This role provides strategic leadership to ensure lending activities meet regulatory requirements, internal policies, and client standards, while continuously improving quality outcomes and operational efficiency.
Key Responsibilities
- Quality & Compliance Leadership: Own and manage the end-to-end Quality Assurance framework for LoansOne; ensure loan processing ...
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