Job Description

A leading consulting and BPO firm in Metro Manila is seeking a Quality Assurance (QA) Specialist for their Voice & Digital Channels division. The successful candidate will monitor and evaluate customer interactions across multiple platforms, ensuring that agents adhere to service standards and compliance requirements. Candidates should possess a degree, relevant QA experience, and strong analytical skills. The position currently offers a remote work setup, but flexibility for on-site work may be required in the future.
#J-18808-Ljbffr

Apply for this Position

Ready to join CEF Solutions Inc.? Click the button below to submit your application.

Submit Application