Job Description

A well-established BPO company in Pampanga is looking for a Quality Assurance Supervisor to ensure the quality of service in their operations. The ideal candidate should have at least 6 months of experience in quality assurance, strong knowledge of Microsoft products, and a background in helpdesk operations. Responsibilities include monitoring support interactions, providing feedback, and collaborating with teams for quality improvement. This role is on-site with a shifting schedule.
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