Quality Analyst - A&G

UST Taguig, National Capital Region, Philippines

Role Description

The QA Analyst is responsible for assisting, organizing and facilitating strategic program creation and implementation. The role assists in researching and compiling appropriate and relevant data and feedback for risk activities. It also includes calibrating team members to meet best practices for our appeals and grievance department.

Responsibilities

• Assists in the research, analysis, identification, and evaluation of data from assigned problems to evaluate existing and potential trends and issues
• Maintains comprehensive knowledge of business, products and programs (including Utilization and Case Management) and basic research principles/methodologies
• Assists in monitoring initiatives, outcomes, and objectives to ensure goal attainment within defined parameters
• Assists in development of lines of communication to discuss/review results of analy...