Job Description
Job Responsibilities:
- Conduct regular audits of customer interactions, support tickets, and service requests.
- Identify process gaps, customer pain points, and agent performance trends.
- Collaborate with Ops Managers and Team Leads to share actionable feedback and drive improvemen...
- Conduct regular audits of customer interactions, support tickets, and service requests.
- Identify process gaps, customer pain points, and agent performance trends.
- Collaborate with Ops Managers and Team Leads to share actionable feedback and drive improvemen...
Apply for this Position
Ready to join Real Time Data Services? Click the button below to submit your application.
Submit Application