Job Description
.The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.**Roles and Responsibilities:*** Audit calls/interactions/transactions for aligned agents* Coach agents for performance improvement* Report performance for aligned span on a daily/weekly/monthly basis* Provide inputs, basis audits, for briefings and training need identification* Partner with TLs in leading Team Meetings for metric improvement* Participate in strategic project...
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