Quality Analyst (Trust and Safety) - Persian Speaker

Role - Quality Analyst (Trust and Safety) - Persian Speaker

Location – Dublin (Sandyford)

Contract type - Permanent, Fulltime

Work model – Onsite

Working hours - Monday to Friday - Day (9am to 6pm) or Evening shift (6pm to 2am)

At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years. From established sectors to cutting-edge industries, our tailored BPO solutions forge powerful partnerships, helping clients achieve their unique goals. We've built enduring relationships in Financial Services, Technology, and Utilities, working with some of the globe's largest and most forward-thinking companies.

Job Description:

The Quality Analyst will provide support enabling Operations delivery against the agreed standards and business requirements. The Quality Analyst will also drive the required k...