Job Description

An award-winning global outsourcer is looking for a Quality Analyst in Pasig City. The role involves conducting comprehensive monitoring of agent interactions to ensure compliance with quality guidelines. Responsibilities include coaching agents, reporting performance trends, and collaborating with various teams to enhance service quality. Candidates should have BPO experience and a strong focus on customer satisfaction to excel in this dynamic environment.
#J-18808-Ljbffr

Apply for this Position

Ready to join Acquire? Click the button below to submit your application.

Submit Application