Job Description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
**What You’ll Be Doing**
As a member of the disputes management team you will be reviewing and evaluating the quality of work performed by employees within each specific workflow according to pre-defined quality guidelines ensuring established procedures are utilized consistently. You will ensure risk to the bank is minimized through various reviews which includes monetary and non-monetary adjustments made to clients' Credit Card account. You will perform quality control and quality assura...
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
**What You’ll Be Doing**
As a member of the disputes management team you will be reviewing and evaluating the quality of work performed by employees within each specific workflow according to pre-defined quality guidelines ensuring established procedures are utilized consistently. You will ensure risk to the bank is minimized through various reviews which includes monetary and non-monetary adjustments made to clients' Credit Card account. You will perform quality control and quality assura...
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